Interop Las Vegas 2016

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Use this free scheduler to get an overview of all of the sessions available or to find specific sessions, speakers and special events for this year's conference.

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  • Carolynn BensonSenior AssociateOuellette & Associates

    Carolynn Benson is a senior associate for O&A who trains and consults with O&A's Fortune 1,000 clients across North America. Her work spans numerous industries including financial services, insurance, county government, and utilities. Carolynn has extensive experience in the areas of internal consulting, customer service, negotiating, presentation skills, corporate politics, and marketing. Her experience enables her to provide practical application of learning concepts.Carolynn says that in order for IT staffs to be able to influence their companies' growth, they need to become strategic business partners. "It all comes down to the ability to build relationships with clients and to understand clients' business problems. When an IT professional can do that, trust is built and with trust comes influence." She continues: "No other employees are better poised to give a company a competitive edge than IT professionals, but many are held back from full participation because they are not seen as business partners."In helping IT staff "map technology to the organization's strategic plan," Carolynn brings more than 20 years of knowledge acquired in all aspects of training, course development, and program and project management. Carolynn's strengths include helping clients build a more consultative, client-focused culture.Carolynn worked for 17 years in high tech in a number of management, consulting and sales & marketing capacities. As an Account Manager, she was responsible for revenue growth and customer satisfaction in Northern California. Her many innovative initiatives in marketing technical services garnered awards including the 1988 Circle of Excellence Winner, and 1991 Desktop Excellence Winner.As a consultant, Carolynn's clients have included Boston Financial, County of Santa Clara, Enbridge Pipelines, Fidelity Investments, Kaiser Permanente, MassMutual Financial Group, Pfizer, Safeway, and The Boeing Company.Carolynn collaborated with other O&A consultants to write Unleashing the Powerof IT: Bringing People, Business, and Technology Together, a must-read book for ITleaders, released in November 2013.


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