Interop Las Vegas 2016

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  • The Odd Couple: Marrying ITSM with Cybersecurity

    Timothy Rogers  |  Infrastructure Program Manager, Booz Allen Hamilton
    Andy Haass  |  Chief Engineer, Booz Allen Hamilton
    Location:  Lagoon K
    Session Type: Conference Session
    Track: Security
    Pass type: 3-Day Pass, 5-Day Pass - Get your pass now!
    Vault Recording: TBD

    Ashley Madison, OPM, Sony, Target, Chinese military hackers and "Anonymous" hacktivists - you've all seen the news. And so has your CIO, CEO and Board of Directors. Cybersecurity has rapidly emerged as a top priority for many IT organizations, and spending is on the rise.

    But what does cybersecurity have to do with IT service management? Actually, quite a lot. While the ITIL framework specifically addresses cybersecurity via the information security management process as part of service design, in reality cybersecurity spans many service management processes and impacts all phases of the service lifecycle. Marrying ITSM and cybersecurity is critical to enabling DevOps and optimizing the strategy, design, transition, operation, and continual improvement of your organization's IT infrastructure and services.

    Come take a fascinating journey into the rapidly evolving world of cybersecurity, and walk away with a firm, practical understanding of the many interfaces and touch points between cybersecurity and ITSM. This session uses real-world examples and draws on multiple frameworks including ITIL, COBIT, NIST, and the CISSP Common Body of Knowledge (CBK).